Inclusive Capitalism: Oxymoron Or Striking The Perfect Balance?
"
So we, in the business, financial and political system, need to step up. We need political leadership from visionary empiricists...
Contributors
-
Digital Claims Transformation, Insurtech, Analytics
Digital Transformation Insights Archive
- November 2021 (1)
- August 2021 (1)
- July 2021 (3)
- June 2021 (2)
- May 2021 (6)
- April 2021 (9)
- March 2021 (3)
- February 2021 (3)
- January 2021 (1)
- December 2020 (2)
- November 2020 (4)
- October 2020 (1)
- September 2020 (8)
- August 2020 (5)
- July 2020 (9)
- June 2020 (9)
- May 2020 (5)
- April 2020 (15)
- March 2020 (4)
- February 2020 (12)
- January 2020 (6)
- December 2019 (2)
- November 2019 (7)
- October 2019 (12)
- September 2019 (8)
- August 2019 (6)
- July 2019 (4)
- June 2019 (2)
- May 2019 (2)
- April 2019 (7)
- March 2019 (9)
- February 2019 (11)
- January 2019 (9)
- December 2018 (3)
- November 2018 (10)
- October 2018 (16)
- September 2018 (18)
- August 2018 (25)
- July 2018 (16)
- June 2018 (11)
- May 2018 (11)
- April 2018 (20)
- March 2018 (16)
- February 2018 (21)
- January 2018 (24)
- December 2017 (16)
- November 2017 (16)
- October 2017 (16)
- September 2017 (8)
- August 2017 (11)
- July 2017 (21)
- June 2017 (28)
- May 2017 (29)
- April 2017 (25)
- March 2017 (49)
- February 2017 (25)
NPS, Retention Rates and beating Digital Disruptors
Insurers achieve an 83% retention rate with an average Net Promoter Score (NPS) of 42. Customers rate "Ease of Tracking a Claim" as more...
Why is Finland so happy?
Digital transformation should help increase happiness, well-being, health, wealth and social-cohesion. So wise to comnsider why Finland...
Amazon disrupting public sector procurement?
Sign of things to come. Two shocking things in the article_
1) A contract notice published by YPO suggested that Amazon was...
The Rise of the Last-Mile Exchange
"The Last-Mile Dilemma"
The difficulty of delivering merchandise in a cost-effective way on the last mile of the retail sales chain has...
Why Your Company Needs to Own its Customer Experience from Start to Finish
Interesting article about BMW and the realisation that they need to own the customer experience from beginning to end. Let's park...
Factfulness and why chimpanzees make better decisions than humans
In November 2016 I wrote "The average expert was roughly as accurate as a dart throwing chimpanzee! They were no better than...
Five Evidence-Based Factors in Transformation Success
Important BCG Study reported in MIT Sloane Management Review details five critical success factors (CSF) in successful digital...
Digital engagement, communications and orchestration
Digital transformation projects often miss a critical success factor- communications and orchestration. There are so many people involved...
Keys to developing customer-centric technology
"Today, tech goes beyond chat, email and apps. With the consumerization of IT, customers are doing business via chatbots, smart speakers...
Transformation- it's all about competence
"What is the source of business transformation? Technology? Changing processes? Leadership? Innovation?
It can be all of the above....
AUTONOMOUS VEHICLES IN THE INTELLIGENT SUPPLY CHAIN
"The biggest early disruptors could well be the organisations that can already manage entire supply chains from raw materials through to...
Understanding The Six Pillars Of Digital Transformation Beyond Tech
Digital Transformation isn't about system change or moving from On Premise to Cloud. It is also critical that there is no empty...
To Succeed at Digital Transformation, Focus on Customers and Innovation
The research we are seeing seems to have reached a tipping point. In the past the digital transformation articles were very "why"...
Autonomous Vehicles Will Clog Cities Unless Lawmakers Step Up
Counter-intuitive conclusion- Smart Cities, Smart Highways and Autonomous vehicles were the route to calm city centres I thought.
THE CURRENT PROBLEM WITH DIGITAL TRANSFORMATION
"“when it comes to digital transformation, most companies don’t know what they don’t know.” Heather Clancey Fortune 2016
CEOs,...
As a free user, you can follow Passle and like posts.
To repost this post to your own Passle blog, you will need to upgrade your account.
For plans and pricing, please contact our sales team at sales@passle.net