Know what your customer wants

Digital disruption is often an excuse for failure to understand customer behaviour and needs.

Comprehensiveness is a differentiator - not...

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Autonomous vehicles? yes but slower than many think

A reminder that adoption rates  of autonomous vehicles will probably be slower even though eventually they will be the norm

McKinsey research sees fully autonomous cars being 15 percent of sales by 2030, “once technological and regulatory issues have been...…

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