If you only access and analyse 10% to 20% of enterprise data it is not surprising that Aon Chief Executive Greg Case states insurers are...

Many operating models were implemented years ago as part of ERP and CRM implementations.  Often, pre-internet and almost certainly...

Co-author: Rachel Duffy

Last week, the European Commission published an important paper on artificial intelligence and robotics.  Its...

They are scarily similar- you know when a consumer product does the same and within weeks all its competitors use same tunes. They then...

"According to The Boston Consulting Group, the three critical dimensions of customer satisfaction in insurance are transparency, quality,...

I read a lot of articles and books on digital transformation (like this one) and they are all pretty much the same.  Transform or...

Anticipating future skills and jobs for the world of autonomous cars partnerships and ecosystems in the making.

"Mr Snyder also said...

Well, we all know the tide comes in whatever King Canute did to try and stop it.

The linked article and research from is deeply worrying....

"On April 13th Elon Musk, the boss of Tesla, an electric-car firm, said that the production problems which have dogged his company’s...

"Technology helps you do business differently, but the right strategy is not technology-focused. It incorporates the right technologies...

This article is one of the most relevant and interesting I've seen and a challenge to all insurtechs. Frederik's views accord with mine...

If you hadn't read this story, people hacked a casino database using a thermometer in a fish tank.

The article is about how the internet...

We talk to many companies large and small about embarking on a digital transformation.  Well we talk to them about how they...

Insurers typically access only 10% of data. That's a damning indictment! Other sectors follow same failings so they shouldn't smirk!

"An...

Interesting that a digital transformation strategy and goal can make cultural transformation easier. The digital project can be the...

"Blockchain is becoming a force for good in many areas of society – bringing banking to the unbanked in the developing world and...

Culture- and it's the same for enterprises in all sectors and markets. See how Coca-Cola faces the challenge.

A minnow in the auto field but Jaguar Land Rover surprises its much larger competitors with this robo-taxi roll-out.

Investing in battery...

Walmart's talks with an insurance giant could be part of an assault on Amazon Prime.

"Humana has held early-stage talks with Walmart...

80% of UK insurance buyers engage in online research but only 45% make the final purchase online. Source Acord 2018. 

This new...

Good riposte to critics complaining insurers slow to innovate by Matteo Carbone. Innovation is rarely as fast as people think even though...