Well, we all know the tide comes in whatever King Canute did to try and stop it.
The linked article and research from is deeply worrying. Can it it be true that 76% do not believe digital requires any change to their business model.
Oh please tell me that is not true!
I related these things to you because I’m a great collector of statistics and I know for a fact that the majority of big-bank decision-makers have no idea what digital is. For example, a recent survey by CGI, an IT service provider, found that 80 per cent of the big-bank decision-makers believe they have done digital. Another survey by Gartner Group, an IT market research firm, found that 76 per cent of the decision-makers at most large banks do not believe digital requires any change to their business model.