The pandemic shows we need to take back control of our fragile systems
How many travel insurer's claims systems were "pandemic crisis" ready? How many claims management systems could anticipate today's...
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From quills to qwerty: Lloyd's underwriters adapt to home working
Necessity is the mother of invention. Despite human nature resisting the need to change from centuries old practices Covid-19 makes it a...
Customers and Employees Needing Your Empathy
Practical advice in linked article by Rob Markey and Maureen Burns from BCG.
With claims teams operating in Covid-19 &...
Zoom Became the Most Important App in the Business World Overnight. Here Are 5 Reasons Why
Looking at the five reasons Zoom is conquering the world explains why 360Siteview, our No Code Digital Claims Platform, has been...
Claims Management Inertia: Moderators Versus Accelerators
"The burden of legacy IT systems coupled with the issue of the innovator’s dilemma—namely, that companies critically need to know how and...
In-house lawyers and legal 'weather' forecasting
In 2012 KPMG produced a report on the role of general counsel.
The 58-page document used the fitting analogy that the role is a...
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