One Stop Digital Conglomerates threaten incumbent leaders
Hoteliers beware!
Airbnb is considering launching an airline as a step to transform itself from a home-sharing app to an all-round...
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Digital Claims Transformation, Insurtech, Analytics
Digital Transformation Insights Archive
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What does it take to get a digital transformation right?
"“When you boil it down, there are really three things that if you get right, you’ve just multiplied your chance of success.”
The Camera As Spatial Computing Platform
"With the camera, the fight for pixels falls by the wayside. We are moving towards a computing era when the camera will run applications...
Flaws in smart contracts- could be costly
You would think that after years of evolving this would not happen. Vulnerabilities? That's just what blockchain is meant to guard against
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The serious flaws could jeopardise the blockchain's growing role in industry, as it's now clear that many supposedly secure systems are...…
The Parts of Customer Service That Should Never Be Automated
It's true that products can be bought and, if need be returned or repaired, automatically. On the other hand, much of business and...
Should incumbent market leaders copy digital disrupters?
The hotel industry faces competition from a wide variety of competitors vying for guest spend on accommodation; from Airbnb to...
The darker side of the connected home
Compatibility, complexity, sheer bloody frustration. A rigorous scientific study of how a fully connected home can both enable and...
Dyson- from vacuums to electric cars
An engineer, proven innovator, transforming existing products and now he has electric cars in his sights. Sir James Dyson already has...
52% consumers consider insurers difficult to deal with!
“In our very immediate, always-connected world, this includes how quickly and how well organisations respond to their questions and...
England Rugby and Eddie Jones Takeaways for Sales and Marketing
I was fortunate to be at the England v Wales rugby game on the weekend with DellEMC.
Observing and hearing Matt Symons (Wasps second...
Customer Experience is more than digitisation
Staid, analogue incumbents in all industries look to digital transformation strategies, projects and technology to improve UX. That is a...
Amazon 3-Step Formula for Success
Bezos is at it again, this time announcing his intention to shake up the American health care industry. His strategy for doing so teaches...
Check transformation is not just change
"Too many companies are being lulled into a false sense of transformation security through siloed digital projects and change initiatives...
Under utilised data biggest drag on digital transformation
"“The forward-leaning hotel companies are investing in a shift from transactional-based data to event-based data.”
Chris Silcock, CCO,...
Robot Passed a Medical Licensing Exam
"Xiaoyi, an AI-powered robot in China, for example, has recently taken the national medical licensing examination and passed, making it...
Supply Chain Transformation is far more than just digital change
"‘Smart cities’ and ‘the Internet of Things’ have become buzzwords, corporate jargon often used to further a conversation with little or...
How Will AI Disrupt Pre-Digital Businesses?
You cannot be a digital giant overnight. Digitalising businesses should avoid launching into all-encompassing AI initiatives without...
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