You cannot be a digital giant overnight. Digitalising businesses should avoid launching into all-encompassing AI initiatives without careful understanding and planning of what they need to achieve. To advance this practically and effectively they should start by focusing on quick wins, building AIs to address well understood, immediate opportunities with a clear impact upon operations.

Technology is the least important aspect of AI!

Try smaller projects and the results may well make a huge difference in three areas.

  1. Process Automation
  2. Cognitive Insight
  3. Cognitive Engagement

To do so you will need to:-

  • Understand your customers and future behaviour
  • Understand the technologies
  • Create a portfolio of projects
  • Launch pilots
  • Focus on low hanging fruit
  • Scale up

AI- don't be seduced by the hype!But be ready to be seduced