Critical learning points for all enterprises in a digital transformation project. These five issues reviewed in depth.

1. Fuzzy Definition-...

Prevention rather than cure- but cure if needed. The consortium specifically also provides a needed resource for carriers that are not as...

"The e-commerce group said it will use data from Asahi’s 90 million loyalty programme members to develop tailor-made insurance solutions...

News  sent health insurance stocks sharply lower in pre-market trading. 

•  UnitedHealth down 7.1%
•  Aetna down 3.7%
• Cigna...

1. Automakers assume liability
2. Insurance premiums drop
3. industry may struggle as more drivers reduce or drop coverage

"The industry has ample...

It is not just individual apps UX; the growing number make it more of a problem.

"Two of Apple’s earliest designers lambasted the company,...

" IDC expects more insurers to follow AXA and Lemonade in the industry’s API journey to deliver ‘Insurance-as-a-service’ in the coming...

"Digitisation has changed the nature of competition in the travel and hospitality industry. Incumbent businesses must be alert to...

Hotel's planning digital strategies should download PACE Dimensions " Digitisation in travel and hospitality: Strategies to successfully...

Lengthy transaction times, increasing transaction costs and volatility given by bellwether for the payments industry.

"‘Transaction...

With any change program like a digital transformation or social transformation (Social Selling, Employee Advocacy) there always seems to...

Lemonade digitally disrupts incumbent insurers and is not shy to expose carrier's analogue weaknesses.  It then complains that...

There's something particularly refreshing about listening to an expert. I had the opportunity to do just that last week when attending...

“Legacy technology is not going away, but insurance companies can no longer rely only on this technology. Insurers will be successful in...

Only room for 4/5 digital insurers to win the lion's share of profitability in each product and/or geography segment.  (McKinsey) 

"It is easier to call for a new build of core systems and all its surrounding processes than to actually do it. That is why still many of...

"Even as economists continue to grapple with the productivity puzzle, the key takeaway for us is to remain focused on innovation without...

35% of costs in construction result from waste materials and time. Digital transformation can both improve outputs & customer...

Every forecast of AI transforming enterprises, economies and nations must have a caveat. The AI technology is the easy part- it's the...

"The real issue is it that it takes time to implement changes in processes, skills and organizational structure to fully harness AI’s...

Most of our interaction with banks is to pay organisations and individuals and check we get paid. 

Legislation and technology taking...

Stop Saying These 12 Things About Wine- next time a wine bore ( not an expert just one who thinks she/he is)  makes you shudder give...

HBR describes a project that after  4 years and $62mill achieves nothing and makes the point that "low-hanging fruit" should be the...

Consumers may be the winners as China's Digital Giants fight those of the USA. And don't forget Japan.

If incumbent analogue industry...