Digital Transformation Insights

AXA, the large global insurance company, has used machine learning in a POC to optimize pricing by predicting “large-loss” traffic...

It;s about reducing business risk- loss of reputation, loss of customers, maybe loss of your complete business.

The weak link is often...

Online platform brings the airline, hotel, and best of online retail customer experience to insurance customers.

Looks like this is the...

"Whether the displacement of human labour by automation is, as is often depicted, another nail in the manual coffin seems a moot...

Anthropologist David Graeber estimates 20 to 30 percent of the workforce feels their jobs are meaningless, and he’s calling for an end to...

Having worked in Insurance for (dare I say) almost 20 years, it's always struck me how some of the shared challenges of the industry...

There is much discussion about disruptors entering the insurance market.  Amazon, Google and even Apple are touted around as the next big...

There continues to be a buzz amongst technology departments and technology service providers, on the powers of Blockchain.

Although many -...

 Elon Musk added a warning during an interview at MIT: “I think we should be very careful about artificial intelligence. If I were to...

Algorithms replicating and evolving, machine learning powered by malign influence, logical intuition squashing emotion and ethics?

Good...

"It will affect our identity and all the issues associated with it: our sense of privacy, our notions of ownership, our consumption...

Best performing utility companies showing how to address the key challenges of digital transformation and:-

1. Increasing customer satisfaction

Why the growth forecast from IDC (see below)? "... many organizations are still failing to see return on investment (ROI) (from big data...

How to realise the dream of self-service analytics when only 10% of users are data literate? This is the dilemma facing too many...

Over-dramatic title as expenditure through physical retailers still accounting for 92% of 2015 consumer expenditure in the US.

And...

New York based internet of Things (IoT) smart products platform Evrythng has raised $24.8m in Series B funding led by Sway Ventures....

That's if they plan and implement digital transformation strategies in parallel with enterprise-wide business, organisation, structural...

Digital transformation requires organisational, structural and cultural transformation lead by the CEO with support across the organisation.

"organised criminal gangs and individuals or households who deliberately invent or expand claims will invest their time and experience to...

"84% (of respondents)  see AI as something that will be ‘essential’ in order for businesses to succeed in the coming years. The survey...

Over the course of 2016, the total number of data breaches occurring in the US totalled 980 separate events according to data collected...

However accurate and timely the insight we must not fall victim to the temptation to jump to conclusions. The best analytics tell you what

According to Cambridge Consultants, the future of IoT could well be 'smart dust'. At first glance, this might seem a bit sci-fi, but they...

One is the temptation is to replicate current processes digitally to just save money rather than re-imagine the customer journey to...

Only when you can access the  90% of historic data that is inaccessible today- the unstructured data held in emails, letters, scanned...

Insurtech is just that- technology. Insurance carriers and intermediaries are the ones that should exploit this innovation. Combining the...

That's the good news- the bad news being that these profits will mainly accrue to effective early adopters. In direct auto insurance in...

Digitilisation of the complete claims process is achieving this today for large carriers. All without having to change the core systems...

$Billions are invested in BI & Analytics each year yet there is evidence of disappointing returns- operational & financial- see "Damning...

How many BI & Analytics tools are there across your organisation? The more there are the likelier you have fallen into the trap of not...

But only 23% of respondents to EY-Forbes Insights survey say this is the case in their enterprises. No wonder that many analytics...

Platforms feature in "Gartner's 2016 Hype Cycle" report.  as one of the three key trends that those seeking competitive advantage should...

Good to see one digital disrupter join  forces with global giant with its feet on the ground. 

That time of year when BI vendors see how they are positioned against competitors and marketing departments weave their magic to patch...

Siemens's and GE's transformed from being makers of machines to fully digitalised businesses makes for fascinating reading. 

It raises the...

Gartner Top 10 Strategic Technology Trends 2017 includes digital technology platforms that mesh together  People, Intelligent Apps &...

Enterprises and public sector organisations all yearn for the customer satisfaction captured in high Net Promoter Scores (NPS) from...

Disappointing productivity limits economic growth potential and robots will increase productivity. So why tax them which will only put a...

The reality of AI, machine learning, robotic process automation and robots is not as clear as many say. 

Lemonade has taken a bite-sized slice of insurance- renters and a single immediate claim settlement is analysed with interesting thoughts.

Philips  Health Suite Digital Platform (HSDP) is a cloud-based platform purpose-built for healthcare.  It collects and analyses data in...

This should be read in parallel with my blog today "Half of my spending on analytics is wasted". 

Just shows that the CDO, CIO, CTO and...

How often does a business user see new insights but not be able to apply these in the context of the outcomes they wish to achieve?

Over the last 5 years I have often been in boardrooms where C-Suite champions have entranced fellow VPs with glittering visual analytics.

Everyone knows that The Internet of Things will be a powerful driver of innovation and competitive advantage. Except, as Professor...

"Black swan" is a catch-all phrase for "outliers" or wildly unexpected events and processes: something such as the 2008  banking crisis,...

95%, maybe 99% of data streaming from machine sensors will have no actionable value eg

A wind-turbine operating within operating...

Over half the companies on the Fortune 500 have disappeared since the year 2000! 

"And yet, we are only at the beginning of what the World...

Interesting survey in which key conclusions are:-

• Innovate more quickly by adopting a new IT operating model to empower line-of-business...

Data silos, missing or incorrect data and non-actionable intelligence are three big challenges for IoT. That is not even mentioning...

Only in Asia today but shows its ambition. Tesla already has the driving data to make better pricing decisions and its cars reportedly...

As online platforms permeate enterprises it becomes less relevant to think of the separate elements of technology. Strategy demands...