After years of hype, many people feel AI has failed to deliver

Might be disappointing news for enterprises and leaders betting on AI and peppering websites and strategy documents with their commitment to AI lead innovation.

Riding the hype.

Fact is it is proving good at automating the predictable but disappointing at predicting and managing the unpredictable. And as Covid-19 has shown us- the unpredictable is not an unlikely outlier. It happens.

Many rules based systems augmenting the inbuilt intuition and scepticism of those who have succeeded through unpredictable times with technology deliver results a good as AI driven solutions. And faster and less expensively.

"Fools rush in where angels fear to tread" may be a wise maxim for those whose business, commerce and markets involve uncertainties. 

Well worth a read.