Enterprises face the contradictory goals of maintaining the stability of inherited legacy systems combined with the agile delivery of digital capabilities to an unforgiving, connected customer base.
This is where a digital transformation platform like that from 360Globalnet wraps the power of digital transformation around the stability of core systems of record. Rejuvenates, in fact, legacy backend systems.
It is also evident in those analytics & BI platforms like Logi Info that allow the development of genius apps - analytics with self-service BI embedded in an enterprise's core applications.
Combine the two and you have a world-beating combination:-
- Delightful customer experience and journey to match demanding digital transformation goals
- Robust, secure and scalable integration with back-office to save time and money
- Dramatic reduction in OPEX combined with increase in customer satisfaction
- Accessing most of the data- 90% to 95% across the organisation
- Enterprise-wide analytics & complete insights for better decision making
Having the best platforms, engines and tools will not guarantee success of course. For that you need the leadership, commitment leading to actionable goals, strategies and tactics.
For more on this bimodal approach read the linked article below and also see:-
Going bimodal in the CMS world means tapping into mature enterprise technology on the one end, and tapping into speed and agility on the other. Make sure that your back-end is robust and stable, then go wild on the front-end. One caveat though: bimodal is no guarantee against failure. Gartner also predicted that by 2017, 75 percent of IT organizations will have a bimodal capability, but only half of them will succeed. Being innovative means trying out ideas, experimenting and risking failure. The up and rising CMS front-end tools allow you to test fast and shorten the time from idea to delivery. If you fail, you also fail and learn fast: experimenting is less costly.
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